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Leadership Skills
Business Process (re)Design
C-Level Stakeholders
Change Management
CoE – Center of Excellence
Continuous Improvement
Communication / Storytelling / Influence
Cross-Functional Team Leadership
Emotional Intelligence / Empathy
Governance / Onboarding / Training
Growth Mindset / Grit
HPT – High Performance Teams
Innovation
Operational Excellence
Mentoring / Coaching
Planning / Roadmapping
Presentations / Roadshows
Prioritization
Product Vision
Risk Management
Simplification
Stakeholder Management
Strategic Partnerships
Vendor Management
Digital Expertise
A/B Testing
Agile Methodology – Lean / Kanban / Scrum
Analytics
Brand Identity & Architecture
Build vs. Buy Analysis / RFPs
Bug Tracking
CMS – Content Management
Content Strategy
Competitive SWOT Analysis
CRO – Conversion Rate Optimization
CUJs – Customer User Journeys
Creative Direction
Digital Transformation
DMP – Data Management Platforms
Documentation / Templates / Playbooks
IA – Information Architecture
Knowledge Management
KPIs – Key Performance Indicators
MVP – Minimum Viable Product
OKRs – Objectives and Key Results
Performance Analysis
Portfolio & Program Management
Product Delivery & Launch
Product Management & Development
Requirements Gathering, Analysis / PRDs
Retrospectives / Post-Mortems
Root Cause Analysis
SDLC / Waterfall
SEO
Streaming Media / OTT / DTC
Taxonomy Design
UAT – User Acceptance Testing
UX – User Experience
VSM – Value Stream Mapping
Web Operations
Wireframing
Toolkit Proficiency
Adobe Analytics
Aha!
Amplitude
Airtable
Asana
Atlassian – Confluence / Jira / Trello
Drupal / Sitecore Content Cloud / AEM – Adobe Experience Manager
Figma / InVision
GitHub / Zenhub
GA – Google Analytics
Google – Area 120 Tables / Docs / Forms / Jamboard / Sheets / Sites / Slides
Hotjar
HTML
Lucidchart
Microsoft – Excel / Powerpoint / Project / SharePoint / Visio
Mural
Pendo
ProductPlan
ServiceNow
Smartsheet
Slack
Tableau
Wikis
“Culture eats strategy for breakfast.”
Google Sites
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